Privacy Policy

Contact details you provide, such as name, email, phone number, and messages sent through forms.

Order and shipping details needed to process purchases, prepare packages, provide support, and send order updates.

Basic site usage data, such as pages visited and device or browser information, to help improve performance and user experience.

Website checkout payments are processed by Stripe. We do not store full payment card numbers on our website.

If you join our email list, we may use Brevo to store your email and send updates. You can unsubscribe from marketing emails anytime.

If you contact us, we use your message and contact details to reply and provide support.

To process orders, prepare shipments, send confirmations, provide customer support, improve the website, prevent fraud, and comply with legal obligations.

We do not sell personal information. We share information only with service providers needed to run our shop, such as hosting, payment processing, email delivery, shipping tools, analytics, or legal compliance.

We may use cookies or local storage to remember preferences, support cart functionality, and measure site performance. You can adjust cookie settings in your browser.

We keep information only as long as reasonably needed for orders, support, tax, security, and business records.

You can contact us to ask questions, update your information, or request deletion where legally available.

Email us at hello@heavenlyknits.com for privacy questions.